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Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.

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69 results found

  1. Update the gender selection to list personal pronouns instead of gender classifications

    Hello, I am the executive director at St. Joseph's School of Music.
    Can the gender qualifier on the student profile page be changed to "preferred pronouns". This would be a more helpful and specific designation for our staff and teachers, instead of male/female/not specified.
    Drop down options should be:
    not specified, she/her, he/him, and they/them.
    The default should be "not specified" (rather than male, as it currently is!)
    This is becoming an important issue at our school, and I imagine is or will be for all schools in the near future.
    Thank you.

    0 votes
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  2. Male, Female... and that's it?

    When adding new people to the system, Studio Helper only gives two gender options, male and female, and it automatically defaults to male.

    Could Studio Helper please recognize that there are people who fall outside the gender binary? We have several in our studio, and it is not right for them to be forced to choose one or the other when neither or both could be correct.

    Please add some more options so that everyone could be represented. Better still, please add more options and also have the gender stop defaulting to male and have a blank space instead. That…

    11 votes
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    1 comment  ·  People  ·  Admin →
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  3. Separate attendance and notes in teacher permissions

    Our staff (not teachers) records lesson attendance, but it would be extremely useful for our teachers to be able to view and comment on notes. At the moment, permission for attendance and notes are linked. Can this be separated?

    1 vote
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    completed  ·  0 comments  ·  Settings  ·  Admin →
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  4. Remove "inactive" teachers from drop down menus in calendar

    It is annoying to have such a long list show up

    1 vote
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    1 comment  ·  Admin →
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    completed  ·  Cathy Conrad responded

    We decided to consider this an improvement and have fixed this issue.

  5. Give Highlight Options to Attendance Status

    It would be great if different Attendance Status could be more identifiable on the calendar. For example, if a student has canceled, but has given enough notice to receive a make-up lesson, then it would be great if we could set the attendance as 'Cancelled with Notice' and that it showed up with a highlighted colour or something. This way, when I am going through to check who we owe make-up lessons to, it will be as simple as looking at a week glance.

    1 vote
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    0 comments  ·  Calendar  ·  Admin →
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  6. Custom Permissions...Create, Edit, Delete events on calendar

    It would be great if you could separate the Create, Edit, Delete events on calendar options under permissions. For example some instructors I allow more freedom than others to adjust their schedules. Likewise, I don’t necessarily want anyone to be able to delete events so it seems that this permission option should be more flexible. Is there a way to customize this per instructor?

    3 votes
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    0 comments  ·  Calendar  ·  Admin →
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    I’m happy to report that the permission to delete calendar events is now separated from the permission to create/edit calendar events. Note that, if you have staff members who are designated as Studio Managers, their permissions override this since the software treats them as if they were the Studio Admin.

    We appreciate the continued input from customers, and we hope you find this change useful!

  7. It would be great if you could give an option to include Danish KR (DK) as currency.

    My academy can´t actually use Paypal because our currency is´nt included. Thanks

    1 vote
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    0 comments  ·  Money  ·  Admin →
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  8. Add a Planning Notes Area, Lesson and Planning Notes History

    It would be incredibly useful to have your notes structured in the following way:

    • a planning section for the teacher to make notes about planned activities for upcoming lessons that the student could not see
    • a lesson notes section which the student can see when they log in (or have emailed, as the current options offer)
    • a screen or report that shows the running history (chronologically) of all the planning and lesson notes, complete with formatting intact to keep it easy to follow visually

    That would be truly useful and actually replace the paper note keeping system many teachers have…

    8 votes
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    0 comments  ·  Other  ·  Admin →
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    completed  ·  Cathy Conrad responded

    There is now a private and public notes sections in profiles. Entering notes into the public section will allow the student to see these notes when going to their profile after logging in

  9. Display "Parent email" on Teacher Roster Reports

    When running a Teacher Roster Report, there is no column for parent email address. All other contact information is there. It would be extremely helpful to have the parent email address also displayed on a teacher roster report.

    19 votes
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    completed  ·  0 comments  ·  Reports  ·  Admin →
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  10. Deal with forgotten login / password info on the *studio's* website - provide link to studiohelper.com site where they can be retrieved

    A password can be reset on the StudioHelper site, here:
    https://www.studiohelper.com/users/forgotPassword

    It's just that the client (studio) needs to direct people to that page
    explicitly on their site, for example, with a short message stating that is
    where they can deal with forgotten passwords. It's otherwise not clear on the studio side, as that message/link does not appear as part of the embedded html that makes up the remote login. There is also no fail mechanism that says "you've entered an incorrect password" when you hit "Enter" - the page just refreshes.

    Please include that as a line of code…

    5 votes
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    completed  ·  Cathy Conrad responded

    We have several ways to retrieve passwords. You can click the loss password link on the log in page, you can have the teacher change it for you or reset it for you and once logged in you can change the password.

  11. Add ability to send email directly from student/parent's profile screen

    Having to use the mass email feature is tedious when I am dealing with a parent or student and need access to their information as I write them an email. I'd love to be able to have an option to 'email student' directly from their profile page.

    2 votes
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    completed  ·  0 comments  ·  People  ·  Admin →
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  12. It would be a nice if teachers can have storage within SH to send sheets, articles, recordings, and excercises to students.

    It would be a nice if teachers can have storage within SH to store sheets, articles, recordings, exercises, syllabus, and the ability to send links to students.

    9 votes
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  13. 14 votes
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    1 comment  ·  Other  ·  Admin →
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    completed  ·  Cathy Conrad responded

    I am closing this as it is complete. For those who are wanting something different please put in another suggestion. We do have pay rates now and you can enter per hour, percentage per package and flat monthly rates. For those who pay by the half hour you can use the half hour amount in the per hour and it should work for you.

  14. Change Event Time Intervals to every 15 minutes as default

    Wondering if it would be possible to have the default 'start time' and 'end time' display in increments of 15 minutes as opposed to 30 minutes.

    We have many events that begin/end at :00, :15, :30, :45 and last anywhere from 30-120 minutes.

    Thanks!

    53 votes
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    2 comments  ·  Calendar  ·  Admin →
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    completed  ·  Cathy Conrad responded

    Great news! We’ve been working hard on this feature and are excited to release it to you. We hope you enjoy this newest feature!

  15. i suggest that the Naira currency for the country Nigeria be included in your currency listings as studio business is big here

    i suggest that the Naira currency for the country Nigeria be included in your currency listings as studio business is big here..

    1 vote
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    completed  ·  0 comments  ·  Admin →
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  16. change attendance notes to be emailed to parents when students have no email.

    Currently, teachers cannot have attendance notes sent to parents when the student's email is blank. This option currently works for staff members and above, but it is most important for the teachers. Our parents like and expect to receive the notes for their children.

    123 votes
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    2 comments  ·  Other  ·  Admin →
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    completed  ·  Dale Pearl responded

    Our programmers just added this into the application for you!

  17. Entering Expenses needs to have the same 'Save and add another' option that adding payments for invoices has.

    Each time I add an expense it goes to a different screen. It needs to have a 'save and add another' function. This would be a massive time saver.

    4 votes
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    completed  ·  0 comments  ·  Money  ·  Admin →
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  18. Please make a System template reminder for Cancellation

    if a class is cancelled and we mark it as cancelled, students still receive an email as Event Reminder. I keep having this problem and my customer call me back all the time and say oh, we just cancelled the lesson for tomorrow why we receive the note says this is a reminder of the event instead of saying it is a confirmation that your class is cancelled. Actually I made a template and try to send email after we change the status of the class to cancel under the calendar; however as the template is not connected to any…

    15 votes
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    completed  ·  3 comments  ·  Calendar  ·  Admin →
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  19. update calendar display based on Studio Availability

    if admin selects option for Studio Availability (and provides operating hours by day), can calendar be set to view those hours instead of 12AM to 12AM for all 7 days of the week?

    17 votes
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    0 comments  ·  Calendar  ·  Admin →
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    This ticket was chosen to be planned 4 years ago, and we failed to update you on this. Currently, if you go to Settings → Studio Settings, and you set a Start Time and End Time in the Preferences column (right below the Time Zone), the calendar will not display any time slots before the start time or after the end time.

    After reviewing this, it appears to me that it meets the needs of what was originally asked for here, so I’m marking this one as Completed. If there is something different that is needed, please contact us by sending an email to support@studiohelper.com.

  20. Additional Filter Criteria for Mass Email

    I would like to add one more search criteria for mass email. My company provides music lessons in the home and I have to match instructors with students based on instrament and location. An additional filter (similar to classes) would be great.

    7 votes
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    completed  ·  3 comments  ·  People  ·  Admin →
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