Please make a System template reminder for Cancellation
if a class is cancelled and we mark it as cancelled, students still receive an email as Event Reminder. I keep having this problem and my customer call me back all the time and say oh, we just cancelled the lesson for tomorrow why we receive the note says this is a reminder of the event instead of saying it is a confirmation that your class is cancelled. Actually I made a template and try to send email after we change the status of the class to cancel under the calendar; however as the template is not connected to any specific event they just receive it in the wrong format:
%%event Cancellation reminder%%
If you could add an extra option to choose which kind of System email template we like to send for an event reminder would be great, this way we could choose to send a Cancellation reminder instead.
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Joyce commented
In my opinion, this is HUGE. There is no reason a student should be getting a reminder for an event that was CANCELLED.
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Gianni Michelini commented
Great idea we have the same problem and it makes it look as though your not organised or didn't acknowledge the conversation.
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info commented
Thank you Cathy, i'm sure all teachers will gain a great benefit.