Suggestions
Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.
140 results found
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Allow a way to allocate a single lesson to a different/fill in teacher
It would be helpful to be able to allocate a different teacher to a single lesson. Ie.. when I have a teacher away sick/touring and another of my staff fills in, it would be helpful to be able to click a button from the grey calendar dialogue button to 'change teacher for this event' as a one off. This would allow me to more easily run payroll and for the teachers to see that lesson on their own calendar (if they're the one filling in).
2 votesWe just finished this feature but it is not in the grey box. If you go into the event itself, you will be able to change the teacher or add a teacher. Just be sure if changing a teacher that the students have a registration package with the new teachers name. It will then show up in the new teacher’s profile. Hope this helps. :)
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Assign Individual Teachers Different Colors in Calendar
Would it be possible to allow multiple teachers to have different colors or shades in the calendar? It can be very difficult to se whose student is whose on a day when we have multiple teachers teaching at the same time. Assigning individual teachers their own color would enable administrators to more easily see gaps and schedule new students. Thanks!
1 voteYou can already do this by assigning the teacher name to the category list. Choose category, enter new category as the teacher name and choose a color. The next time you enter an event or edit an event choose the category of the teacher name and it will show that color on the calendar.
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list actual phone numbers on the People List
When I pull up People List and check the option to display the phone, I get " usefamily" instead of an actual phone number. Please display the Family Phone!
1 voteThe people list will show phone numbers. However I just saw the same thing on some phone numbers, not all. This is a bug that needs to be reported. I’m declining this as not everything is to be put into suggestions. Please contact support for this issue and note that support is available 24/7 for an questions you may have or possible bugs.
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create a Statement List similar to the Invoice and Payment lists
I send statements to clients after they have made payments on invoices because the statements contain more and better info than either the Invoice or Payment forms. However, there is no Statement list so there is no record of when the statements were sent. Ideally there should be a master list in the system of when clients received invoices, statements, emails, etc. -- any correspondence between our studio and the client should be documented.
1 voteYou have the invoice list that will state the last date an invoice was sent…..these invoices stay in a list…you also have email history for mass emails. We are working on an email history for the profiles but is not finished yet. Please note we are not an email client. The statements do not have a list as they are generated with different criteria (months) as you need them. You can print or save the statement to pdf and then upload that particular statement to the student/parent profile in the documents tab.
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create option for caps on registrations, based on package
We have problems with over-enrollment in classes because there are no caps available during the registration process. Since students are choosing a package when they register, why can't caps be utilized during registration rather than waiting for the enrollment step?
1 voteWe do have cap limit on the enrollment form for active students. If you are referring to the remote registration on a separate website, that would be limiting the number of students who are interested in your studio. There will not be a cap on the remote registration. That would be up to you to organize the new students into acceptable classes.
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Add the ability to upload a receipt when adding a new Expense
It would be great to add an upload field to the Expense form so that we can scan & attach receipts, invoices & remittance notices!
1 voteWe just added a document tab to your profiles where you can upload items such as receipts to that area.
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add Studio Admin as a possible Task Assignee
I'd like to use Tasks as my own personal To-Do list, but I only have the option to assign tasks to other people. Wouldn't it make more sense if I could house all internal operations, even my To-Do list, inside my Studio Portal?
1 voteYou can already assign tasks to admin. I encourage you to view the video tutorials in the help pages in the upper left screen or on youtube/studiohelper. Also please contact support for questions like this so we can help you before you put in a suggestion as studio helper can do many things and some things can get overlooked.
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Add user logo to interface.
Studio Logo has been uploaded in Studio Settings, but is not displayed on the top left in the user interface. Please correct.
1 voteHi there! You will be able to use your logo after your 30 day free trial. If you need technical help, please contact support by using the green feedback and support button in the bottom left hand corner of any screen and click contact support, not give feedback. This has been placed in suggestions.
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allow editing the color on events after they have already been made.
When creating events, you are given the option of color coding but after it is created and you go in to edit the event, color option is no longer available. This is inconvenient and illogical not to have. Please consider.
1 voteYou can change the color of the category and/or the location. Go to the calendar tab and down to category or location and edit from there. If you can’t see the color tab and not able to change the colors you just need to clear your cache and cookies from your browser.
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Keep lesson notes formatting in the Lessons Taught report
Being able to see a history of lesson notes for a specific student gives an overview of what we've been working on. Currently, this is available in the Lessons Taught report.
However, because all formatting of lesson notes is lost in this report, it makes it very difficult to use the information. Please keep the formatting on the report as it is entered (line breaks, especially) into lesson notes.
This is one of the few things that makes keeping lesson notes in the computer more useful than keeping them by hand. Please consider making the change!
1 voteWe cannot keep line breaks into the lessons taught report due to character count. You have lesson notes in the student profile you can use that the student cannot see. It does not show up in their log in. And, if it is something you do want the student to see, simply enter the note into the attendance page by going to calendar>attendance, find the student, enter the note and mark attendance and click send notes to student. The history will be on the lessons taught report but will not be formatted. The notes section within an event is open discussion between the student/s, the teacher and admin
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Add "Overdue Invoices" figure
Add the value of Overdue Invoices in the "In My Studio" area on the Dashboard.
Outstanding Invoices value is good to have, but the Overdue figure is more vital to keep track of.
1 voteInvoices do not show past due balances. For a past due balance, please use the statement. It is found in the “money” tab and scroll down to statements. Here you select the family and a date criteria that can span across several months so you can see what is outstanding. You can also email this to the family.
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Add Negative Balance Back to Invoicing
Until very recently when an invoice was updated at the end of a month a negative balance was created in the owed line of the invoicing summary page. Now the summary page simply shows zero due rather than a regular number. This means that money effectively disappears in the system at least from a visual perspective.
Please fix the invoicing feature so that when invoices are updated at the end of a month to reflect the actual lessons attended vs those cancelled if a parent has a credit remaining from payment this will show on the invoice.
For instance
4…
3 votesSH is doing away with the negative balance on invoices. We do have a new feature of credit remaining on invoices if they have been overpaid. We will work on making sure that a cancelled lesson will now show up as a credit as well.
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allow access to attendance notes and have a special place where we can view them
When taking attendance, I list who attended or didn't attend their lesson and the reason. Sometimes I include notes about when the parent called to cancel and how much notice they gave. Since its important to keep track of attendance and missed lessons for record keeping purposes, I think studio helper should allow studios the option to view past taken attendance notes.
Currently you can only click on an event and you'll see a line through the student's name if they were absent or canceled. That's not enough info.
3 votesAttendance notes are seen when you run the lessons taught report. Pick the different criteria and click show notes at the bottom. Your attendance notes are there.
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Make reversible lists for invoices
Would like to be able to make a list of outstanding balances based on due date, and be able to see the most recent due.
1 voteYou can in fact see your most recent outstanding invoices and balances on the overview page. Click on overview in the top left corner. Also in reports, family accounts, will also give you outstanding balances as well as the money tab in each profile.
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correct the spelling on email sent page
there is a spelling mistake, recipients not "receiptents".
1 voteThis is not a suggestion. It actually does need to be fixed and has been sent to the programmers to fix. For things like this, please contact support instead of putting in a suggestion. Thanks!
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Forgot Password Button and You have entered your incorrect password Message
There should be a button that says forgot my password and username like every other site on the net. Also when a student incorrectly enters their password there should be a message that says, 'you have entered the wrong information' My students are confused when they try to log in and the page just reloads. They think the sites not working and do not realize they are entering the wrong info. I also have to go into the system and manually enter a new password for them. This is something they should be able to do on their own.
1 voteWe do have a forgot password link. It is in blue below the log in information. We also have a warning that comes up that tells a user the combination is not correct or the account is inactive. This is a universal message for all including students when it tells you the combination is not correct. Please see the screenshot here: http://screencast.com/t/EBTB8icjq
Once you click the link on the log in page it will auto send an email to the address you enter with a system generated password. Once logged in you can then proceed to your profile and enter a new password.
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lesson notes on calender
I'd like to have lesson notes feature. Be able to view calender, and click notes tab on each scheduled student to record or view lesson details.
1 voteThere is lesson notes in the attendance page.
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Create the ability to select from a range of email templates when sending from the system
I have different emails I send out at different times. Eg. Emails for the the first invoice for a student, emails for late fee reminders, emails as a welcome etc. It would be effective to have the ability to create and then select from a list of templates when you're sending emails. At the moment, the fact there is only one email for sending invoices is restrictive and not very realistic in a business context.
The ability to customise and then select from a drop down list of templates before sending a group of emails would be a big efficiency…
2 votesYou can create your own email templates by going to people list>email templates>email templates and click on new template on the far right. You can make these templates anything you want them to be. Just be sure to use the %% where needed.
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Allow Parents Who Are Students The Ability To View Children's Information With One Profile
"There should be a way to allow the primary contact to have parental
permissions as well as be a student as we have adult students who are also
parents of other students in our studio (and I suspect in other studios as
well). We should be able to do this without creating duplicate entries for
that person as that leads to sloppy record keeping. They often get the same
emails twice (since they're profiles are in their twice) and it can be too
easy to update the 'parent' profile while neglecting to update the 'student'
profile with new information."
Thanks!0 votesnot enough votes
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Add a teacher check box to the contact list report
i need to run contact list reports and sort the list by instructor. We are updating the contact information for our students and the teachers are responsible for collecting this information. Can you ad a check box for instructor to the contact list report
2 votesdid not garner enough votes
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