Forgot Password Button and You have entered your incorrect password Message
There should be a button that says forgot my password and username like every other site on the net. Also when a student incorrectly enters their password there should be a message that says, 'you have entered the wrong information' My students are confused when they try to log in and the page just reloads. They think the sites not working and do not realize they are entering the wrong info. I also have to go into the system and manually enter a new password for them. This is something they should be able to do on their own.
We do have a forgot password link. It is in blue below the log in information. We also have a warning that comes up that tells a user the combination is not correct or the account is inactive. This is a universal message for all including students when it tells you the combination is not correct. Please see the screenshot here: http://screencast.com/t/EBTB8icjq
Once you click the link on the log in page it will auto send an email to the address you enter with a system generated password. Once logged in you can then proceed to your profile and enter a new password.
Im unable to see the screenshot due to it going to your C drive. Can you send me the webaddress to view? Thanks!