Suggestions

Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.

  1. Sort attendance the same way that Agenda is sorted

    We rely on printed attendance sheets. We use the Agenda from the calendar to print each day's list of lessons. After lessons occur, we use the printed copy to mark attendance in the Attendance screen. However, events are sorted complete differently between the two lists. I often have over 50 events per day, and up to 6 that occur in the same time block. It would be helpful if there were a consistency regarding how StudioHelper sorts the two views so that we may check attendance with fewer mistakes.

    0 votes
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show event category in Schedule tab of Profile

    Within the Profile pages, under the Schedule tab, it would be very useful to see the category of upcoming events. It's impossible to know whether the event listed is a class, make up, canceled, etc. And for teachers who don't have calendar editing permissions, they cannot click the event to see the details from that screen.

    I know that it's possible to see event categories in the Agenda view of the calendar, but including it on the Profile Schedule would be useful for several groups and circumstances.

    1 vote
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    0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
  3. Teacher and studio contact information needs to be available

    It would be great to have contact information easily accessible for parents. For example if their teacher showed up under people with the teacher's contact information including, email, phone number etc. It would also be great if under the studio name there was a place to add an email address, phone number, and physical mailing address. Currently it is difficult for parents to figure out how to email their teacher and there is no other contact information available to them other than that.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the suggestion. We would have to review this because many do not want that information available. The students have an email tab in their profile and if they click the teacher’s name the email box will come up so they can email the teacher. If the teacher wants to give out that info they can. That’s how it works for now.

  4. Sibling discount or Roadshow Promo discount

    I noticed there was a similar suggestion put up under review already. It would be helpful to add this in and automatically calculates the final figure. I only need it in the form of a %discount eg. 5% or 10%. Similarly, a late fee option inclusion ( % or nett) is helpful too.

    3 votes
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    under review  ·  0 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
  5. I really think we should have an option to show how much the parents are paying for each lesson. I log in as a teacher and when i check "

    Hi cathy, I really don't think the teachers should see how much the parents are paying. As I log in as a teacher, i clicked "report", "Lesson Taught" and checked "show lesson cost", it shows that he supposed to make $1440 instead of $820 what I am paying for. He will feel bad about working for me and take all the students away from me. Please give the administrator to have an option to show the lesson cost or not.

    5 votes
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    planned  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow the option to customize email templates with a pop up screen each time you send an invoice

    I think that it would be very helpful if when sending emails/invoices there would be a pop up screen that would allow you to customize the email template each time you send vs having to go into another screen to create a blanket email template. For example, when choosing to email from the invoice list it uses the current invoice email template - My current template for invoices is for invoices that are coming due - if I have past due invoices that I need to send reminders out for, I would have to go into a separate screen to…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion. However, I think a better solution would be to have a link to choose either the regular template that goes with an invoice or choose an overdue notification template. That way you wouldn’t have so many steps to do or if you forgot to change the original template back, they would not go out with wrong wording.

  7. possible event enrollment to show in the side column when the parents logged in?

    Would it be possible to make "special event enrollment" to show up in the side column when the parents logged into the site? Please guide me step by step. Thank you!

    4 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Miss-Clicks deleting classes

    We have had several classes deleted in error, and not picked up on untill a teaches says their pay is short.

    When you click on a class in the calendar a dialogue box opens, At the bottom of the box are: EDIT, DELETE, CANCEL EVENT, [SPACE] to lower the instances of "miss-clicks" it would be helpful to reorder as EDIT, [SPACE] CANCEL EVENT, DELETE

    1 vote
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    planned  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  9. make the categories display in a set order

    It would be great to see the categories display in a set order, rather than according to the date they are created. This would make it easier and faster to add events to the schedule. Is it possible to have them display alphabetically, or better yet to allow studios to customize their order? We could have all the piano teachers together, all the voice, etc. What do you think?

    8 votes
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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  10. Updating status

    Is is possible to update the status of all family members of the a student at the same time the status of the student is changed.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. set new students as 'primary billing contact' by default

    It's currently possible to create and schedule a new student without identifying a primary billing contact, so that when invoicing is run from the calendar, if no billing contact was selected, no invoice is created for that student. If the 'primary billing contact' box was auto-checked (with the option to assign a different family member, if needed) this would eliminate that risk. Although this likely doesn't affect a studio whose clients are mostly children in families, this adjustment is necessary for any studio who works with a largely adult student population!

    2 votes
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    2 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add total number of Active Student Classes in Overview

    under The Overview, please also show the total number of Active Student Classes. Now it only shows no.ofactive students. But as there are some students who takes multiple classes, it is helpful to have a glance of how many classes sign up.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. CRM Capability (Ability to log and track client communications)

    It would be fantastic to have a tab available under the student or family to accurately log calls, emails and communication.

    Even a simple text box such as this would be sufficient.

    ~~~~~~~~~~
    For example
    ~~~~~~~~~~

    Tues. Feb. 24 - client called to cancel lesson tomorrow. Teacher notified via email.
    ~~~~~~~~~~~~~
    Tuesday Jan. 17th. Was able to accommodate a new lesson time on Wednesday @ 4:30. Confirmed with parent over the phone, teacher notified by email.
    ~~~~~~~~~~~~~
    Monday Jan. 16th - Client called in and they would like to change lesson times but keep the same teacher. They are available…

    10 votes
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    2 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create a "Preferred method of Contact" for Students, Parents, Teachers

    Today, I had a teacher with several students need to cancel lessons. I used StudioHelper to email the affected students and parents, but learned that while some got the email in time, others don't/can't check email, and needed a phone call or text.

    I suggest you create something that allows a "preferred method of contact" with the ability to include an email, or text number, or telephone number, and some way to see that information in a list of contacts.

    3 votes
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    under review  ·  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
  15. Alphabetize Registration drop down menu

    Hey,

    We run a music school with a LOT of different course offerings. Students often take more than one lesson (vocals AND ukulele AND a group class, etc) and want everything available as a line item on their bill.

    As a result, we have had to make a huge number of packages in the registration section.
    Right now, if I go to the registration section of SH...all of the packages sort alphabetically.
    If I try to pick a registration package the drop down menu on the student's page...the packages appear chronologically (according to creation date).

    This makes searching among our…

    3 votes
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    2 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
  16. Search suggestion

    It would be nice to be able to search for people using phone number or address or something other than just their name.

    7 votes
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    3 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
  17. add a pay teacher "per student" rate.

    Instead of a percentage of package or hourly or other just a flat per student per month or week or lesson. But at least month.

    5 votes
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    0 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enabling the option of sorting by balance column in the Family Accounts display

    It is often possible to change the display of a list by sorting it according to the column most crucial for our needs at the moment. But when viewing Reports > Family Accounts, it seems the clients can only be listed by the Client column (alphabetically) but I am not able to click on the Balance column so that the Family Accounts are sorted according to the Balance column. This would be very useful.

    1 vote
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    under review  ·  0 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
  19. Separation between mass emails and mass texts

    When I send mass emails, Studio Helper puts all of the emails for each student together including the text mail. We should be able to select which one is used so we aren't sending out multiple emails and texts to the same person

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I’m not sure what you mean here. When sending mass email, you use the filters to choose which groups and people get the email. You can select all or you can individually select the recipients. If you have text email addresses in profiles as well as the regular email then they will get a duplicate. You will need to remove the text email address so they don’t get duplicates. That is not something that SH supports at the moment. In mass email history you will see who gets the email but each person gets the same email you created. If you need individualized emails, please use the email tab in your admin profile in the upper right corner and manually enter the email and/or text email of the person you need to send to.

  20. Do not show "inactive " and "former" students in drop down menus in Reports

    Sadly, the studio just does not have such a long list of students... So many inactive students just make the list cumbersome.

    9 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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