Suggestions
Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.
127 results found
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Create Book and Pay function for NEW & returning students to register, book & pay for their own lessons, for efficient connection
While Studio Helper does allow new students to register, it would be helpful if it could be an instant registration that also allows them to pay at the same time. This helps us connect with new students and further guarantee commitment.
93 votes -
Update "Updated Package Rates/Prices" automatically in Calendar
When you change a package/ rate (ie updating pricing for 2014) and there are events that have already been assigned a package with a price; the package field goes blank & the price remains at the old rate.
This is horrible when dealing with 300+ calendar events per week, having to go through and individually change each package to the new updated package (even though it was selected originally).
This greatly affects billing from the calendar (as we almost sent out 500 invoices at our old rate, even though we had updated the package!)It would be nice to see…
10 votes -
editing a repeating event---which option to select? a change in wording only
Would you consider re-wording the options when editing one event in a series? (no change to how it works, just change to wording)
"all following" could be change to "this and all following" which would, in my opinion, more accurately describe what it does.
1 voteThank you for your suggestion. We will review and see. :-)
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If there is a negative number in the Balance Due field, there should be an option to add that to credit
If you remove a charge from a client's invoice after they pay, it will show a negative balance in the 'Balance Due' field. There should be a way to apply that remaining balance into their credit!
With the current studiohelper set-up, if a student pays in advance for the month, and then cancels one of their lessons after paying, you must delete their and recreate their invoice, delete and recreate their payment, delete and recreate their credit. Please implement this modification, it would solve a huge problem for us!10 votesGood news. We are planning this one out.
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Provide two or three options for the "From" mailbox
We would like to be able to send mass emails out from one of three music school mailboxes, and to receive the responses back to that mailbox also. To do this currently, I have to re-enter all Studio information including credit card payment information. It's very cumbersome, when it could be so easy: just tick a box to say which mailbox is sending the mail.
Thank you.3 votesThank you for your suggestion. We will review and see what we can do.
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Make A Choice For Grandparents Or Parents To Be Able To Pay For Invoices
Third party billing would allow for a grandparent or outside person to pay for lessons instead of having to make them the students parents.
41 votesThere is no ETA on this as of today.
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create a contact log for potential students.
There should be a way to log the contact you have made with potential clients. You should also be able to mark which potential clients need follow up and be able to assign it to a member of your staff on their todo list.
45 votes -
Additional Information on System Templates
Suggest adding information in the blue ? box for system templates that even if you have the information between the % signs typed as it appears (lower/upper case and no spaces), that you also cannot apply any formatting such as bold, italic, hyperlinks, etc.
1 voteThank you for your suggestion. We will review and see what we can do here.
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4 votes
Thank you for your suggestion. We will review and see if we can something in this area.
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Put in Purchase Orders which can be turned into invoices.
85% of my business requires net 30 from me and use purchase orders.
Sometimes with Holidays and cancelations, the purchase orders are NOT the same as attendance. I would like to be able to create purchase orders that then align with attendance to insure correct billing. Purchase orders would then convert to invoices. Thank you for your consideration.
AAM Academies,
Pegie Brandt1 voteThank you for the suggestion. We will review and see what we can do.
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Add an "Archive" button to the actions available on the invoice page so that we can move old invoices out of the active file, but have them
If we left all of our customers' paid invoice in the file, we would have thousands per year. Currently, the only way to remove them is to print to a pdf and save them on our own hard drive. Once deleted, payment records indicate the payment amount and date, but no invoice to reference. An "archive" file on SH would be accessible, but not cumbersome.
4 votesThank you for your suggestion. We will review and see what we can do here.
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Sort attendance the same way that Agenda is sorted
We rely on printed attendance sheets. We use the Agenda from the calendar to print each day's list of lessons. After lessons occur, we use the printed copy to mark attendance in the Attendance screen. However, events are sorted complete differently between the two lists. I often have over 50 events per day, and up to 6 that occur in the same time block. It would be helpful if there were a consistency regarding how StudioHelper sorts the two views so that we may check attendance with fewer mistakes.
0 votesThank you for your suggestion. We will see what we can do.
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Family discount
It would be great to have a family discount option. A lot of Music Schools have discount rates when two or more people from the same family are students. Or if a person attends two or more different lessons/courses. So when you invoice, it automatically gives a discount based on your discount settings.
24 votesThis will be a new feature soon. For now you can always create a package for “Family Discount” and use a negative amount. When you invoice, add a line item, choose package and the family discount package. It will then adjust your invoice.
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Create an Android/iPhone app
Please make an iPhone app so that I can access my studio more easily from my phone.
140 votesA native app for Studio Helper is still something that is likely to happen, but at this time we don’t have the resources available to develop it.
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Show event category in Schedule tab of Profile
Within the Profile pages, under the Schedule tab, it would be very useful to see the category of upcoming events. It's impossible to know whether the event listed is a class, make up, canceled, etc. And for teachers who don't have calendar editing permissions, they cannot click the event to see the details from that screen.
I know that it's possible to see event categories in the Agenda view of the calendar, but including it on the Profile Schedule would be useful for several groups and circumstances.
1 voteThank you for your suggestion. We will review and see what we can do.
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Teacher and studio contact information needs to be available
It would be great to have contact information easily accessible for parents. For example if their teacher showed up under people with the teacher's contact information including, email, phone number etc. It would also be great if under the studio name there was a place to add an email address, phone number, and physical mailing address. Currently it is difficult for parents to figure out how to email their teacher and there is no other contact information available to them other than that.
1 voteThank you for the suggestion. We would have to review this because many do not want that information available. The students have an email tab in their profile and if they click the teacher’s name the email box will come up so they can email the teacher. If the teacher wants to give out that info they can. That’s how it works for now.
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Sibling discount or Roadshow Promo discount
I noticed there was a similar suggestion put up under review already. It would be helpful to add this in and automatically calculates the final figure. I only need it in the form of a %discount eg. 5% or 10%. Similarly, a late fee option inclusion ( % or nett) is helpful too.
3 votes -
Allow the option to customize email templates with a pop up screen each time you send an invoice
I think that it would be very helpful if when sending emails/invoices there would be a pop up screen that would allow you to customize the email template each time you send vs having to go into another screen to create a blanket email template. For example, when choosing to email from the invoice list it uses the current invoice email template - My current template for invoices is for invoices that are coming due - if I have past due invoices that I need to send reminders out for, I would have to go into a separate screen to…
1 voteThank you for your suggestion. However, I think a better solution would be to have a link to choose either the regular template that goes with an invoice or choose an overdue notification template. That way you wouldn’t have so many steps to do or if you forgot to change the original template back, they would not go out with wrong wording.
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Miss-Clicks deleting classes
We have had several classes deleted in error, and not picked up on untill a teaches says their pay is short.
When you click on a class in the calendar a dialogue box opens, At the bottom of the box are: EDIT, DELETE, CANCEL EVENT, [SPACE] to lower the instances of "miss-clicks" it would be helpful to reorder as EDIT, [SPACE] CANCEL EVENT, DELETE
1 vote -
make the categories display in a set order
It would be great to see the categories display in a set order, rather than according to the date they are created. This would make it easier and faster to add events to the schedule. Is it possible to have them display alphabetically, or better yet to allow studios to customize their order? We could have all the piano teachers together, all the voice, etc. What do you think?
8 votesThat is a good idea actually! We will consider this for part of our upgrades.
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