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Suggestions

Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.

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17 results found

  1. Improve the permission options

    A parent logged in through her parent account to Studio
    Helper and was able to delete her daughters profile which in
    turn deleted her registration and all her lessons from the schedule. If the parent had deleted herself or the family she would have deleted her invoices and all financial records associated with their registration at the school.

    Since we have just given all our parents the ability to log into the system
    I need this problem fixed immediately. My current settings do not give me an option for parent permissions in the people area that indicate this
    should or…

    1 vote
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    declined  ·  Cathy Conrad responded

    I have created a ticket for this as permissions should not need to be checked for a parent or a student to have that ability. The programmers will fix this for us. Thank you bringing this to our attention.

  2. list actual phone numbers on the People List

    When I pull up People List and check the option to display the phone, I get " usefamily" instead of an actual phone number. Please display the Family Phone!

    1 vote
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    declined  ·  Cathy Conrad responded

    The people list will show phone numbers. However I just saw the same thing on some phone numbers, not all. This is a bug that needs to be reported. I’m declining this as not everything is to be put into suggestions. Please contact support for this issue and note that support is available 24/7 for an questions you may have or possible bugs.

  3. correct the spelling on email sent page

    there is a spelling mistake, recipients not "receiptents".

    1 vote
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    declined  ·  Cathy Conrad responded

    This is not a suggestion. It actually does need to be fixed and has been sent to the programmers to fix. For things like this, please contact support instead of putting in a suggestion. Thanks!

  4. Create the ability to select from a range of email templates when sending from the system

    I have different emails I send out at different times. Eg. Emails for the the first invoice for a student, emails for late fee reminders, emails as a welcome etc. It would be effective to have the ability to create and then select from a list of templates when you're sending emails. At the moment, the fact there is only one email for sending invoices is restrictive and not very realistic in a business context.

    The ability to customise and then select from a drop down list of templates before sending a group of emails would be a big efficiency…

    2 votes
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    declined  ·  Cathy Conrad responded

    You can create your own email templates by going to people list>email templates>email templates and click on new template on the far right. You can make these templates anything you want them to be. Just be sure to use the %% where needed.

  5. 4 votes
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  6. Boolean Operator for Mass Email

    I've come up with a work around to add more search criteria for mass emails by grouping types of classes to include location however I when I select the specific criteria it selects all applicable matches. I would like to have a boolean operator added when I can select multiple criteria; for example piano lessons in X or Y location. Locations being a different type of class.

    3 votes
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  7. Package Registration to have Start/End Date or Status

    Package registration for students might change, so the old registration becomes obsolete.
    However we want to keep the old registration as a history of what the student has taken but yet be able to retrieve the current active package(s) only.

    1 vote
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  8. allow parents to see their teacher(s) in their people list.

    I'd love it if families could see their teachers listed in their people lists and be able to see contact info and (ideally) be able to email them through their studio helper account.

    1 vote
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    declined  ·  Cathy Conrad responded

    We’ll consider your suggestion. In the meantime, you can contact your teachers by opening/viewing the event calendar. Then you can write comments that will be sent directly to the teacher.

    not enough interest

  9. Add NAMES on the Tasks to do list

    On the tasks overview, it would be helpful to see a list of the names of the people the tasks are assigned to and be able to sort the list by specific person.

    1 vote
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  10. add option to edit and resend a mass email in the email history

    currently there is only "View" and "Delete" options.

    • submitted on behalf of Mike Deangelis
    2 votes
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  11. Next Student Button

    When I'm looking at a student's information, I want to be able to push a Next button, to look at the next student in the list

    2 votes
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  12. include teachers name in email reminder/notifications

    include teachers name in email reminder/notifications

    1 vote
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    declined  ·  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
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  13. allow for more/different family relationships.

    I think there should be more options for different family members; i.e. if a student's primary guardian/person who's paying for the lessons is not their parent. Some to consider are grandmother/father, aunt/uncle, or create a generic "guardian" or "family member".

    8 votes
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  14. list FAMILY PHONE number under PHONE on STUDENT and PARENT profile

    I'm discovering that the phone number set up is frustrating me. If I put in a FAMILY PHONE number under the FAMILY tab, it's not proving to be useful. I get the idea of it, but in practice it's making me do more work.

    What I'd like to see is the FAMILY PHONE NUMBER listed under PHONE on STUDENT and PARENT profile.

    And instead of having the check box for "Phone number is different than family phone" my preference would be for it to say "Addition phone numbers." Then I could easily enter mobile, fax, work that pertains to that…

    10 votes
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  15. Improve Mass Email Filters and Templates

    While the current email filters are good, it would be useful to be able to filter by teacher for example, if you wanted to email all of that teacher's students. Also a system template for overdue invoices would be great.

    3 votes
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  16. Allow custom fields in people's profiles

    While the profile page on Studio Helper has the majority of the basic information you'd need to store about someone, we have some custom things we want to track in our studio, such as medical disclosures, gender, race, preferred payment method, etc. Can you make a way for us to add these fields onto the profile, like you do in the remote registration form?

    11 votes
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  17. Allow Parents Who Are Students The Ability To View Children's Information With One Profile

    "There should be a way to allow the primary contact to have parental
    permissions as well as be a student as we have adult students who are also
    parents of other students in our studio (and I suspect in other studios as
    well). We should be able to do this without creating duplicate entries for
    that person as that leads to sloppy record keeping. They often get the same
    emails twice (since they're profiles are in their twice) and it can be too
    easy to update the 'parent' profile while neglecting to update the 'student'
    profile with new information."
    Thanks!

    0 votes
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