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← Customer Feedback for Studio Helper

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14 results found

  1. create an alternative Practice Log design appealing to children

    I'm curious whether the practice log feature has been popular in studios amongst the young students. Because I find the display is fine for adult students but for children it wouldn't be appealing enough to begin using it or to continue to do so in the long term. It would be nice to have an alternative display that has bubbly graphics, maybe something with stars or like this for instance:

    http://www.rewardcharts4kids.com/wp-content/uploads/2012/11/musical-reward-charts-4.jpg

    http://www.musicmotion.com/images/1525_l.jpg

    4 votes
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    0 comments  ·  People  ·  Admin →
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  2. Easily allow admins to be teachers

    It would be nice to have a streamlined way to allow admins (me, a studio owner) to have one login for admin and teaching. Currently I have to have a different login and email. If it could be one login, and then we could switch the view upon entering the sight.

    8 votes
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    3 comments  ·  People  ·  Admin →
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  3. create a contact log for potential students.

    There should be a way to log the contact you have made with potential clients. You should also be able to mark which potential clients need follow up and be able to assign it to a member of your staff on their todo list.

    45 votes
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    planned  ·  3 comments  ·  People  ·  Admin →
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  4. CRM Capability (Ability to log and track client communications)

    It would be fantastic to have a tab available under the student or family to accurately log calls, emails and communication.

    Even a simple text box such as this would be sufficient.

    For example

    Tues. Feb. 24 - client called to cancel lesson tomorrow. Teacher notified via email.
    ~~~~~~~~~~~~~
    Tuesday Jan. 17th. Was able to accommodate a new lesson time on Wednesday @ 4:30. Confirmed with parent over the phone, teacher notified by email.
    ~~~~~~~~~~~~~
    Monday Jan. 16th - Client called in and they would like to change lesson times but keep the same teacher. They are available on Wednesday…

    10 votes
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    2 comments  ·  People  ·  Admin →
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    planned  ·  Cathy Conrad responded

    We will be working on this to see the best way to provide this.

  5. Alphabetize Registration drop down menu

    Hey,

    We run a music school with a LOT of different course offerings. Students often take more than one lesson (vocals AND ukulele AND a group class, etc) and want everything available as a line item on their bill.

    As a result, we have had to make a huge number of packages in the registration section.
    Right now, if I go to the registration section of SH...all of the packages sort alphabetically.
    If I try to pick a registration package the drop down menu on the student's page...the packages appear chronologically (according to creation date).

    This makes searching among our…

    3 votes
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    2 comments  ·  People  ·  Admin →
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    planned  ·  Cathy Conrad responded

    We will be working on ways to minimize the drop down menu searching.

  6. Search suggestion

    It would be nice to be able to search for people using phone number or address or something other than just their name.

    7 votes
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    3 comments  ·  People  ·  Admin →
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  7. Make A Checkbox For Duplicate Info On The Registration Form

    When filling out the parent of a student on the registration form, often times there is duplicate information (email, phone, etc..). It would make it much more seamless if there was an option on the parents reg. form next to these boxes you could check that would carry this data over from the students registration.

    1 vote
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  8. Add a counter feature to count the number of months a student has been enrolled.

    We offer rewards to our students based on the length of time they have been registered. It becomes difficult when students leave for months at a time and return. According to their enrollment date, on paper it looks like they've been enrolled for longer than they actually were.

    4 votes
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    planned  ·  Cathy Conrad responded

    This is something we will be working on in the upcoming year

  9. make alerts for students when they've been on the roster for a full year.

    Similar to the birthday alerts on the Overview screen, an alert for student 'anniversaries' would be very helpful to client retention! We try to give students some reward when they hit a year with us, and this feature would help ensure that we don't miss any! Thanks for considering.

    1 vote
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    planned  ·  0 comments  ·  People  ·  Admin →
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  10. Have the student's teacher show up in the drop-down "people" menu.

    When students log in, the only "people" that they can see are their own family. It would be good if their teacher's name and email address would be in the drop-down menu - as well as the contact email for the studio.

    7 votes
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  11. Can SH email, or text, the teacher their schedule every day (or their attendance page every day/morning)?

    Could each teacher at my studio have the option of being sent a text or email on their smartphone every morning to remind them of their daily schedule prior to the upcoming day. Or could they be sent their attendance page for that current day?

    Also could any scheduled events which might be added, deleted or changed on their schedule, on that current day, also be texted and/or emailed to them so they do not have to remain chained to a computer while teaching, and their schedules are truly live.

    14 votes
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    1 comment  ·  People  ·  Admin →
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  12. create registration page instead of html custom widget

    It would be great to have standard regstration pages for private lessons, art classes, etc... right now i'm doing double entry for each new student.

    4 votes
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    planned  ·  AdminStudio Helper (Admin, Studio Helper) responded

    We’ll be working on a new registration and booking system that will make it easier for students to register for specific classes, or for you to do so with a much simpler interface. This is still a ways off, but we wanted to let you know we’re planning on it.

  13. Allow Student Pictures in JPEG format

    It would be really helpful to have the option to upload student pictures. Once the student database increases, it's really difficult to track if the students who paid the fees are the actual students who go inside the classes.
    Thanks!

    9 votes
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  14. Allow parents to also be students

    I have several parents of students who also take lessons themselves. I would like the parent of a student to be able to register as a student.

    22 votes
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    4 comments  ·  People  ·  Admin →
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    planned  ·  Cathy Conrad responded

    Good News! We will be working on this so parents can also be students in one profile.

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