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Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.

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34 results found

  1. Create Book and Pay function for NEW & returning students to register, book & pay for their own lessons, for efficient connection

    While Studio Helper does allow new students to register, it would be helpful if it could be an instant registration that also allows them to pay at the same time. This helps us connect with new students and further guarantee commitment.

    93 votes
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    planned  ·  2 comments  ·  Money  ·  Admin →
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  2. Make A Choice For Grandparents Or Parents To Be Able To Pay For Invoices

    Third party billing would allow for a grandparent or outside person to pay for lessons instead of having to make them the students parents.

    41 votes
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    1 comment  ·  Money  ·  Admin →
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  3. charge late fee

    It would be great to be able to charge a late fee automatically to invoices that are past due (and have this be an option on each invoice). For example, we charge a $15.00 late fee for all tuition not paid by the 15th of that month. It would be nice to set our recurring tuition invoices to generate a $15.00 late fee when the invoice is not "paid" by that date (so by the 16th or whatever).

    41 votes
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    0 comments  ·  Money  ·  Admin →
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  4. I'd like to be able to make an invoice from automatic billing for more than three months

    It would be nice to be able to choose the ending date for an invoice so I can use automatic billing from the calendar for more than three months. Many parents like to pay twice a year or year in advance.

    29 votes
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    4 comments  ·  Money  ·  Admin →
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    planned  ·  Cathy Conrad responded

    We have moved this to the planning stage as we are working out the details involved in doing this.

  5. The idea of having to convert a payment to a credit is clumsy and adds unnecessary steps.

    I don't want to have to apply money paid at a lesson as a CREDIT and make up invoices that will never be sent, in order to apply the credit. This should not be necessary. I just want to be able to add the money and send a receipt to the parent. Please add this option under payments.

    25 votes
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    planned  ·  2 comments  ·  Money  ·  Admin →
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  6. Family discount

    It would be great to have a family discount option. A lot of Music Schools have discount rates when two or more people from the same family are students. Or if a person attends two or more different lessons/courses. So when you invoice, it automatically gives a discount based on your discount settings.

    24 votes
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    5 comments  ·  Money  ·  Admin →
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    under review  ·  Cathy Conrad responded

    This will be a new feature soon. For now you can always create a package for “Family Discount” and use a negative amount. When you invoice, add a line item, choose package and the family discount package. It will then adjust your invoice.

  7. Track outstanding invoices based on the day the students have their lesson

    It would be nice to see who has an outstanding balance based on the day they are on the calendar. For example. It's Tuesday and I want to make a list of outstanding invoices for people who are coming in JUST on Tuesday.

    20 votes
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    under review  ·  3 comments  ·  Money  ·  Admin →
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  8. Export all INVOICE data as a CSV file

    Please add the ability to export all INVOICE data as a CSV file. We are able to CSV export payment and expense data, but not invoices.

    Whilst I'm not expecting StudioHelper to integrate seamlessly into every type of accounting system out there, the ability to do a simple text-based exports of invoices is vital, giving us the opportunity to link in to nearly all accounting packages, especially cloud-based systems such as XERO and SAASU.

    20 votes
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    2 comments  ·  Money  ·  Admin →
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    planned  ·  Cathy Conrad responded

    Good News! We have moved this to the planning stage and will be working on the details for this.

  9. invoice list should show accounts with credit remaining

    On the invoice list it would be great if it somehow showed accounts that have a credit remaining. That would be helpful when sending out invoices so I can apply the credit before sending the invoice.

    11 votes
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    2 comments  ·  Money  ·  Admin →
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    under review  ·  Cathy Conrad responded

    Thank you for your suggestion. We will review and see if we can do this. It does sound like a good idea.

  10. Update "Updated Package Rates/Prices" automatically in Calendar

    When you change a package/ rate (ie updating pricing for 2014) and there are events that have already been assigned a package with a price; the package field goes blank & the price remains at the old rate.

    This is horrible when dealing with 300+ calendar events per week, having to go through and individually change each package to the new updated package (even though it was selected originally).
    This greatly affects billing from the calendar (as we almost sent out 500 invoices at our old rate, even though we had updated the package!)

    It would be nice to see…

    10 votes
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    planned  ·  1 comment  ·  Money  ·  Admin →
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  11. If there is a negative number in the Balance Due field, there should be an option to add that to credit

    If you remove a charge from a client's invoice after they pay, it will show a negative balance in the 'Balance Due' field. There should be a way to apply that remaining balance into their credit!
    With the current studiohelper set-up, if a student pays in advance for the month, and then cancels one of their lessons after paying, you must delete their and recreate their invoice, delete and recreate their payment, delete and recreate their credit. Please implement this modification, it would solve a huge problem for us!

    10 votes
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    3 comments  ·  Money  ·  Admin →
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  12. Option to choose default 'due by date' for manual invoices

    When setting up invoicing have an option for due date to be calculated automatically '7 days from today' (or x days from today)

    eg, today's date is 21/11/2014, so if my default due date were 'in 7 days' it would appear on the invoice as 28/11/2014

    I believe this happens for recurring invoices, but it would be a huge time saver if it could be implemented on manual invoices too!

    Thank you :)

    7 votes
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    under review  ·  0 comments  ·  Money  ·  Admin →
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  13. Payroll - Half Hour Rate

    half a half hour rate under the payroll feature. Most Canadian music school run half hour classes and pay teacher per half hour.

    7 votes
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    under review  ·  0 comments  ·  Money  ·  Admin →
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  14. Online Payment options AUS studios!

    Is it possible to have another online payment system other then Paypal for Australian users? Low fees and minimal fuss without signing up to Paypal. This would be good to include to option for some studios who run events or hire out studios to have ability to pay at the door with POS app device's too. More efficient and clean.

    7 votes
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    1 comment  ·  Money  ·  Admin →
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    planned  ·  Cathy Conrad responded

    Good news! We will be integrating Stripe as an additional option for you.

  15. add a cash sale invoice so we can use it for studio's that have retail stores as also

    for studio's that have retail stores as well need to have a cash sale invoice so the customer does not need to stand there while we input the 2 step process of creating an invoice then going in and paying for the invoice. In the cash sale you would enter the invoice and you would input how they pd cheque, cash or visa and then it would be marked pd all on the same page.

    7 votes
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    under review  ·  0 comments  ·  Money  ·  Admin →
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  16. Future-Dated Payments & Reminders

    We deal with many students who prefer to pay using a series of post-dated cheques.

    We'd like to set up automated e-mail reminders to let them know that we will be depositing their payment. Currently, the only way I've found this is to do the following:

    • Create / receive a payment with a future date
    • Create a calendar event for the payment (involves creating a separate location and separate calendar type)
    • Set up an automated e-mail reminder (which, unfortunately, goes to the student as well as the parent - no current workaround)
    • Make the event last from 12:00 AM to…
    6 votes
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    under review  ·  0 comments  ·  Money  ·  Admin →
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  17. Past Due Reminder

    Hi -

    I have been using Studio Helper since 2015, and thank you so much for the great service.

    I wanted to suggest one idea. I think it would be very helpful if we have a system template for Past Due Invoices.

    With the current system, we can only re-send the invoice, which does not emphasize the invoice is past due. So we need to send a separate email to notify clients that this is past due. If you can add a feature to re-send an invoice with different system template from Invoice template, it would be very helpful.

    Thank…

    5 votes
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    0 comments  ·  Money  ·  Admin →
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    under review  ·  Cathy Conrad responded

    Thank you for your suggestion. We will review this and see if its something we can do.

  18. Allow Staff to filter family accounts report by instructor

    Please allow the staff members to filter the family account report by Instructor. As the admin I am able to do this and it makes collecting the tuition's much easier because I can give this specific report to each instructor as needed

    5 votes
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    under review  ·  Cathy Conrad responded

    Thank you for your suggestion. We will look at this and see if we can get that implemented for you.

  19. add a pay teacher "per student" rate.

    Instead of a percentage of package or hourly or other just a flat per student per month or week or lesson. But at least month.

    5 votes
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    under review  ·  Cathy Conrad responded

    For now you can use the flat rate per month. Since it is a flat rate no matter if you use packages or students.

  20. Add EFT Corp to the online payment systems.

    EFT Corp specializes in working with non-profits and churches, and our studio is an outreach program of a church that already uses EFT Corp.

    4 votes
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