Suggestions
Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.
35 results found
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Potential Bug
Is anyone else experiencing things. When I go to change a payment amount (say the amount was entered wrong) the system is throwing a credit into the credit portion even though the new amount pays the invoice in full.
Create an invoice
Enter a payment with "wrong" total under invoice amount
Change the total to a number under the invoice amount and instead of the new total showing up the difference will show up and a credit for the original amount will be entered.
1 voteIf you still have the links to the invoice in question and payment with wrong total, please send the details to support@studiohelper.com. include the name of the student and the invoice # and the name of your studio. Also, provide as much details as possible so that we can try to recreate the issue you experienced.
Since this forum is mainly for feature requests, I will be declining this particular request but we will work on it internally as soon as we receive your email to support@studiohelper.com. Thanks and we’ll be waiting for your email.
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have a, select all, option for setting reocurring invoices.
Our Studio bills for a month at a time, and going
into all of my invoice that have already been created to check off the make recurring invoice option, and then going to the reoccurring billing page to set the date correctly (if the original invoice date is not when I want it to reoccur in future) is a pain. I was hoping there was an option to select all, set the date to reoccur, and then save. Perhaps something to consider.24 votesWe already have a select all when creating an invoice and then saving as a recurring. The date can also be changed by changing the invoice date on the top right. This will then change your date options below in the recurring. We will be closing this suggestion to free up the votes. However, if you have a different meaning then you can put in a new suggestion with better details on what it is you actually are wanting to see or do.
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Payments are too hard to track!
If someone owes $75.00 but pays $100, saying apply the rest to next month: sure it will apply the 75.00 to the existing invoice, and create a "credit". However, there is nowhere where it actually says there was $100.00 tendered at any time. When my clients get a payment receipt for said transaction, they don't see where they paid 100.00 and how it was applied. NEVER FAILS: when this scenario happens, I get a call/email protesting that they actually paid 100.00. There should be a way to track total payments.
1 voteYou can actually go to the Payment Page on Money > Payments > List Payments (https://studiohelper.com/payments) to view a list of payments made by student/s and the invoice(s) the payment was applied.
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List Payments by Deposted Date
Currently listing of payments can be done only by Date, not by Deposited Date.
Would like to have the option to list by deposited date.
Reason:
Created Date is 24th, but Deposited Date is 25th.
I want to extract all payments deposited on 25th.
Presently, this is not possible.1 votenot enough interest
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Add Option to Receive Payment Without First Issuing an Invoice
Please add an option to allow sending a payment receipt without having to send an invoice. I have many clients who always bring payment with them on the day of the lesson. They don't need an invoice, but I really want to be able to send an invoice. It seems unnecessary to send an invoice to people who always pay at their lesson.
1 vote -
add an option for applying discounts to packages.
We offer family and other discounts. It would be great if the percentage could be applied either to the package or to the total amount of the bill.
11 votesNot enough votes for this one. You can manually add discounts to individual invoices that you create for each family by adding a new item with a negative amount (denoted by a minus “-” sign). For example -10.
If you give fixed amount discounts on a number of clients, a workaround that I can suggest right now is to add a separate “package” with values equal to, lets say, 5% of a package with a negative value. For instance, Package A costs is $100/month. Create a corresponding "5% discount package for Package A amounting to 5% of $100 or -$5. Create similar “discount package entries” for your other packages. Your teachers and staff can then simply select this discount from the drop down menu while creating an invoice.
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further break down the accounting permissions for more flexibility
Our teachers collect payments from the students as we have no front desk person. When they are in SH they just need to know whether a student owes money or not - that is all they need to see and do. l need teachers to view student money owed and paid only. I don't want them to see other items like expenses.
1 votenot enough votes
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Ability to integrate fully with authorize.net
I use authorize.net for other parts of my business, and one requirement of mine is that we have a card code. Since we rely heavily on students paying their invoices online, can you please add a form part for the 3 or 4 digit card code so that students may pay via the invoice?
Currently because my authorize.net requirement is the card number, date of expiration, and card code, I cannot accept payments through the invoice and the error reads "card code required".
1 votenot enough interest here
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Negative # on Invoices
NEED to be able to enter a negative number on invoices, for credits etc. Surely this is not hard to do. Your invoicing needs to be able to do what typical invoicing software can do. How about % feature for discounts etc.
Thanks!2 votes -
Have Elavon Support
There is an online merchant service called Elavon, which is very similar to authorize.net. It would be nice to have that available in Studio Helper.
For programmers: see the following link for how to do this: https://www.internetsecure.com/Elavon/ShowPage.asp?page=SCAN&q=7
1 votenot enough interest
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Show Payment Date in Invoice
Currently, no payment date is shown on the invoice when the invoice has been paid.
Show payment date in the invoice. This is to allow better tracking and mapping of payment and invoice.7 votesthe payment dates are actually on the statements.
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Default of Payment Date
When receiving payment, the Deposited On field should be automatically defaulted to current date if no value has been input.
3 votesnot enough interest
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Would love to be able to get a balance of cash at end of a period to balance till
There isn't anywhere that gives you an end of day till balance. Is is possible for a balance to exist in payment list?
2 votesnot enough interest
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Details of Invoice Printout
When printing the invoice out as pdf, the details of the items will be truncated. These are the items where the names are longer than the column width, these will get truncated.
We should not give customers invoices with descriptions or names truncated.
1 votenot enough interest
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Financial Reports
It would be great if the reports could be higher functioning like QuickBooks or at least be able to access more detailed reports e.g. run a report on outstanding invoices per category. It seems this is supposed to be an option but I am unable to generate it.
2 votesnot enough interest
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