Payments are too hard to track!
If someone owes $75.00 but pays $100, saying apply the rest to next month: sure it will apply the 75.00 to the existing invoice, and create a "credit". However, there is nowhere where it actually says there was $100.00 tendered at any time. When my clients get a payment receipt for said transaction, they don't see where they paid 100.00 and how it was applied. NEVER FAILS: when this scenario happens, I get a call/email protesting that they actually paid 100.00. There should be a way to track total payments.
You can actually go to the Payment Page on Money > Payments > List Payments (https://studiohelper.com/payments) to view a list of payments made by student/s and the invoice(s) the payment was applied.
-
Patti Reynolds commented
You cannot see the total amount paid, how it was paid (credit card, check, etc), and the date it was paid. It only shows the amount credited to a particular invoice.
-
Tubby commented
The payments page does not show the total payment.... this is a MAJOR FLAW.