Suggestions
Please submit your ideas here for how we can improve Studio Helper. You have 10 votes you can use to vote for the ideas you’d like us to do next.
35 results found
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Invoice credits
With credits, they need to be more visible. With so many students I forget who has a credit and who doesn't. Even when sending someone an invoice It should be attached somehow with maybe the option of making it more visible, or maybe even adjusting the invoice total automatically.
Please consider this because it is really frustrating...
Thanks1 voteOnce the invoice is created there actually is a line item that states any remaining credit amount and on the far right is the ability to apply credit from that screen.
http://screencast.com/t/1qTZssHh
In the money tab of each parent profile also lists credits that person may have. Additionally, you have a credits list that you can access to get credits. You do need to create the invoice and save it then go back and click view to see the credits that are available and how much. -
Apply single payment to multiple outstanding invoices
I had a client with a late invoice and a current invoice. He made one payment for both, but I couldn't apply his payments to multiple invoices, so I had to apply it to one invoice, take the rest as credit THEN go back and process a payment from credit balance
1 voteHello. You can apply payments to multiple invoices now. When you go to receive payment, choose the client, if they have multiple invoices with balances due they will show up in a list. At the bottom of the list is a blue link that says apply payment to multiple invoices. At which point check boxes appear next to each invoice and then an empty box where you can enter the amount to apply to each invoice. Please see this screenshot. If you need help please contact us at support@studiohelper.com
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Delete and Edit Recurring Invoices on Same Page
Why can't I delete recurring invoices from this screen? This actually tells me which one I'm deleting. If I have duplicates, when I return to the Recurring Invoice List, I can't tell which one is which at present
1 vote -
Expense Payment Type
I need to be able to represent how an expense has been paid out - by check, or cash or other means.
1 votenot enough interest
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Delete Vendor
Items in Vendor List should be able to be deleted/updated
1 voteThere is already an Edit link and Delete link existing for each vendor in the Vendor List page (https://www.studiohelper.com/vendors).
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Canadian Merchant Providers
Canada needs more options for integration. My company uses TD Merchant Services and we're getting such an awesome rate that we will not switch. As it currently sits, this is the only reason why we are not currently considering Studio Helper is for this very reason.
1 votewe are looking at other options and will announce it when other choices are available.
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Automatic Billing: Recharge Billing
I currently use Recharge Billing for automatic billing and would like to use it with SH. From what I can see with both Paypal and Authorize.net, Recharge Billing costs less monthly than both for all the services. Recharge doesn't nickle and dime for the extra services like Authorize does and there's no setup fee. Thanks for considering.
1 votenot enough interest
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Potential Bug
Is anyone else experiencing things. When I go to change a payment amount (say the amount was entered wrong) the system is throwing a credit into the credit portion even though the new amount pays the invoice in full.
Create an invoice
Enter a payment with "wrong" total under invoice amount
Change the total to a number under the invoice amount and instead of the new total showing up the difference will show up and a credit for the original amount will be entered.
1 voteIf you still have the links to the invoice in question and payment with wrong total, please send the details to support@studiohelper.com. include the name of the student and the invoice # and the name of your studio. Also, provide as much details as possible so that we can try to recreate the issue you experienced.
Since this forum is mainly for feature requests, I will be declining this particular request but we will work on it internally as soon as we receive your email to support@studiohelper.com. Thanks and we’ll be waiting for your email.
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List Payments by Deposted Date
Currently listing of payments can be done only by Date, not by Deposited Date.
Would like to have the option to list by deposited date.
Reason:
Created Date is 24th, but Deposited Date is 25th.
I want to extract all payments deposited on 25th.
Presently, this is not possible.1 votenot enough interest
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Payments are too hard to track!
If someone owes $75.00 but pays $100, saying apply the rest to next month: sure it will apply the 75.00 to the existing invoice, and create a "credit". However, there is nowhere where it actually says there was $100.00 tendered at any time. When my clients get a payment receipt for said transaction, they don't see where they paid 100.00 and how it was applied. NEVER FAILS: when this scenario happens, I get a call/email protesting that they actually paid 100.00. There should be a way to track total payments.
1 voteYou can actually go to the Payment Page on Money > Payments > List Payments (https://studiohelper.com/payments) to view a list of payments made by student/s and the invoice(s) the payment was applied.
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Add Option to Receive Payment Without First Issuing an Invoice
Please add an option to allow sending a payment receipt without having to send an invoice. I have many clients who always bring payment with them on the day of the lesson. They don't need an invoice, but I really want to be able to send an invoice. It seems unnecessary to send an invoice to people who always pay at their lesson.
1 vote -
further break down the accounting permissions for more flexibility
Our teachers collect payments from the students as we have no front desk person. When they are in SH they just need to know whether a student owes money or not - that is all they need to see and do. l need teachers to view student money owed and paid only. I don't want them to see other items like expenses.
1 votenot enough votes
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Ability to integrate fully with authorize.net
I use authorize.net for other parts of my business, and one requirement of mine is that we have a card code. Since we rely heavily on students paying their invoices online, can you please add a form part for the 3 or 4 digit card code so that students may pay via the invoice?
Currently because my authorize.net requirement is the card number, date of expiration, and card code, I cannot accept payments through the invoice and the error reads "card code required".
1 votenot enough interest here
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Have Elavon Support
There is an online merchant service called Elavon, which is very similar to authorize.net. It would be nice to have that available in Studio Helper.
For programmers: see the following link for how to do this: https://www.internetsecure.com/Elavon/ShowPage.asp?page=SCAN&q=7
1 votenot enough interest
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Details of Invoice Printout
When printing the invoice out as pdf, the details of the items will be truncated. These are the items where the names are longer than the column width, these will get truncated.
We should not give customers invoices with descriptions or names truncated.
1 votenot enough interest
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