Double Booking?
I've been running into trouble with a certain thing. Sometimes a student will cancel a fair amount of time in advance, and I will adjust their attendance accordingly to absent or canceled. Often times I will then book a one-time make up lesson for another student in that same slot. When I try to book it in the calendar, however, it will say the slot is already taken (even though the slot was canceled). Is there a way around this (don't know if I'm missing something?)? If not, can there be a way for this to be fixed?
Anonymous
shared this idea
Please email support for issues with the program. :-) support@studiohelper.com. The double booking will not allow you to book a time slot that is already booked by either the teacher or student in the series somewhere. It may not be doublebooked on the day you are creating the event, but will be somewhere in the repeating series weeks, which is the reason it will not let you. You will need to find the double booking in the series of events. For more help, please email support. This is a support issue and not technically a suggestion. I will decline this for you and wait to hear from you in support.