note: You would only have to delete and recreate the 'credit' field if the client already has some available credit with your company. Which happens anytime a student calls in on more than one occasion to cancel within the month.
Our music school and most others in this area charge in advance of the lessons, either a monthly package or a semester package prior to the lessons. Our school charges monthly in advance, and we do not charge the students for a cancelled lesson as long as they notify us in a timely manner. Studiohelper does not accommodate for this. We have over 150 students, and this situation occurs on almost a daily basis.
There's a workaround, but it destroys your 'families who owe' and 'outstanding invoices' categories. By not applying the payments to any invoice until the end of the month, after the lessons have been taken. But then we end up with our entire student body listed in the "Outstanding Invoices" & "Families Who Owe" categories and it becomes difficult to tell who is behind on payments (who we need to collect payments from).
note: You would only have to delete and recreate the 'credit' field if the client already has some available credit with your company. Which happens anytime a student calls in on more than one occasion to cancel within the month.
Our music school and most others in this area charge in advance of the lessons, either a monthly package or a semester package prior to the lessons. Our school charges monthly in advance, and we do not charge the students for a cancelled lesson as long as they notify us in a timely manner. Studiohelper does not accommodate for this. We have over 150 students, and this situation occurs on almost a daily basis.
There's a workaround, but it destroys your 'families who owe' and 'outstanding invoices' categories. By not applying the payments to any invoice until the end of the month, after the lessons have been taken. But then we end up with our entire student body listed in the "Outstanding Invoices" & "Families Who Owe" categories and it becomes difficult to tell who is behind on payments (who we need to collect payments from).