Offer Tech Support via Skype Screen sharing (free and easy)
I can't tell if I'm doing something wrong or if StudioHelper is buggy. A 5 minute screen sharing session via skype would relieve months of frustration.
I've had way more trouble than success with StudioHelper. However I think they're on the right track and perpetually close to 'getting it right.' However after sending dozens and dozens (and dozens) of emails & screenshots, it seems I just have one problem after the other. I really can't tell if it's me, Paypal, StudioHelper etc.
3
votes
Dan Biederman
shared this idea
We already do offer support via Skype screen sharing when necessary.
