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← Customer Feedback for Studio Helper

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3 results found

  1. Deal with forgotten login / password info on the *studio's* website - provide link to studiohelper.com site where they can be retrieved

    A password can be reset on the StudioHelper site, here:
    https://www.studiohelper.com/users/forgotPassword

    It's just that the client (studio) needs to direct people to that page
    explicitly on their site, for example, with a short message stating that is
    where they can deal with forgotten passwords. It's otherwise not clear on the studio side, as that message/link does not appear as part of the embedded html that makes up the remote login. There is also no fail mechanism that says "you've entered an incorrect password" when you hit "Enter" - the page just refreshes.

    Please include that as a line of code…

    5 votes
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    0 comments  ·  Remote Services  ·  Admin →
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    completed  ·  Cathy Conrad responded

    We have several ways to retrieve passwords. You can click the loss password link on the log in page, you can have the teacher change it for you or reset it for you and once logged in you can change the password.

  2. It would be a nice if teachers can have storage within SH to send sheets, articles, recordings, and excercises to students.

    It would be a nice if teachers can have storage within SH to store sheets, articles, recordings, exercises, syllabus, and the ability to send links to students.

    9 votes
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    1 comment  ·  Remote Services  ·  Admin →
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  3. Make remote interest form more customizable and faster loading... preferably not an iframe.

    It currently loads very slowly, and the form should have more than text field options, such as drop down menus, radio and check boxes, etc. Take some tips from wufoo.com

    10 votes
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    completed  ·  1 comment  ·  Remote Services  ·  Admin →
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