Recommended Regular Data Backups:
At least once a week, if not daily, make a copy of your studio in an Excel file (https://studiohelper.com/users/export) and export a copy of the Contact List (https://studiohelper.com/reports/contact_list).
1. From the Overview Page, go to People List Page (People > People List)
2. On the right side of the page, click Download My Studio (CSV)
3. A spreadsheet in CSV (Comma-Separated Value) format will be downloaded containing the complete profile of all students, as well as teachers, parents, and staff. This can also serve as a back-up of your studio.
You can also back up various reports in your Studio Helper back office as well.
We’re here to help you with data backup, exporting and importing, and trust that this will help with any data recovery needs you have in the future. Feel free to reach out to us about it, and we’re happy to walk you through the process.