You can use our UserVoice.com feedback and voting system 24/7 to share feedback, suggestions, or ideas with the Studio Helper team and community.
What’s the Difference Between Support and Feedback?
Contacting Support – Email email@example.com
Example: "I"m not sure how to reset my student’s login information."
If you have a need for Support (technical support, website questions, customer support, billing needs and more), contact us by logging into your account and clicking the “Feedback and Support” tab at the bottom of your screen.
After doing this, you’ll see a popup window that then leads you to a tab that says Contact Us (with an envelope icon).
You can also email firstname.lastname@example.org at any time for Customer or Technical Support.
Contributing Feedback at StudioHelper.UserVoice.com –
Visit www.studiohelper.uservoice.com and click the “Suggestions” link
Example: “I have an idea that would make it easier for my students to use Studio Helper.”
Log Into www.StudioHelper.UserVoice.com (free login) or Do So Via Your Studio Helper Account
If you have an idea or suggestion to benefit the Studio Helper community, to better our service, software, blog, videos, newsletter, or anything else related to Studio Helper, rather than clicking Contact Us at that same popup window mentioned above, you’ll click the Share An Idea Tab right next to it (lightbulb icon).
You may submit your idea through the Feedback button so that other users will have a chance to vote on it. Ideas that receive a majority of votes will be given high priority status in our To Do list.
This is the only way for your ideas to be taken under consideration, and it’s done by community vote.
We will prioritize ideas that are critical as well as those that are popular among others in the Studio Helper community.
Please note that our Support team cannot post an idea on your behalf in order to preserve the integrity of the process and reflect the user community’s true needs: this is why we require each Studio Helper user him or herself to post ideas or suggestions using the quick and easy Feedback and Support tab.
Remember to bookmark http://studiohelper.uservoice.com, and please know that anyone who comments or votes will get an email automatically when the feature is implemented.
We hope this clarification is helpful and please keep the feedback and ideas flowing! It truly helps everyone.