Q: How can I enable my invoice billing to “cc” both parents, without causing a double billing problem? Also, it’d be great to personalize my email templates. How can we do so?
A: Studio Helper makes it easy! There’s a solution that serves the purpose of the email “cc” mentioned, when you’re contacting each parent.
Let’s say your student’s mother already has a profile in Studio Helper. Perfect! Now, you can add the father’s email address next to the mother’s profile’s email address field separated by a comma and space as follows:
You can also add a personal touch to your templates and email reminders at any time. Here’s how:
Please go to System Email Templates (People > Email Templates > System Templates) to customize system-generated emails and include additional information such as payment instructions, contact information, special greetings, etc. You can change the wording any way you like within the body of the email template. Please use the menu bar for pasting and avoid copy/paste into the body of the email for things such as links and logos.
Do not change the wording or the variables %%. Changing this will cause the template to not work.
We hope you find these tips helpful and relevant. Please let us know if you need further assistance.