Suggestions

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  1. Allow Selection of Multiple Students (not all or one) on Lessons Taught Report

    To have a report generated by selecting 1-4 students for a drop down list.

    e.g.
    Start Date:
    End Date:
    Teacher:
    Event Category:
    Student 1:
    Student 2:
    Student 3:
    Student 4:
    Attendance:

    12 votes
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      2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    • Calendar visible times are impractical

      Reinforcing a suggestion from 2012 that appears to still only be "under review", It's very awkward for students/teachers/administrators to have to view the calendar starting at midnight, with most if not all listed events below the bottom of the screen! The whole day should at least fit on the screen, but better than that, allow people to choose the start and end time of visible hours, and then they can scroll up or down from there.

      1 vote
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        under review  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
      • Clashes for individual students

        When a clash happens with a teacher it warns of the clash, however when a student is scheduled in at the same time in different locations, it doesn't mention the clash. Will this feature soon be added?

        1 vote
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          0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
        • Improve customization of Registration form

          Items like 'lesson length' or 'student age' should be able to be added as drop-down options. A text box isn't appropriate for all uses.

          Also, a (checkbox) gift certificate option would be handy, to sell certificates without immediately scheduling the class.

          A redirect to a custom landing page rather than just a 'success' message would allow better integration of marketing or billing features.

          3 votes
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            under review  ·  0 comments  ·  Remote Services  ·  Flag idea as inappropriate…  ·  Admin →
          • Update "Updated Package Rates/Prices" automatically in Calendar

            When you change a package/ rate (ie updating pricing for 2014) and there are events that have already been assigned a package with a price; the package field goes blank & the price remains at the old rate.

            This is horrible when dealing with 300+ calendar events per week, having to go through and individually change each package to the new updated package (even though it was selected originally).
            This greatly affects billing from the calendar (as we almost sent out 500 invoices at our old rate, even though we had updated the package!)

            It would be nice to see…

            7 votes
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              0 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →

              This is under review based on votes. The package will update when you select the package again within the event and it will update to the new price. When saving choose all following so that it updates all following events in that series. I know that may be more steps than you would like, but it does work. When this has garnered enough votes we will move it to the planning stages.

            • make it possible to enroll new students with a teacher directly from the calendar event page

              When getting new students set up, right now it is necessary to first enroll the student with their teacher from their student page (under People), and then they can be added to their lesson "event" (on the Calendar). It would save a lot of time and be more intuitive to be able to enroll the student directly from the event page of the lesson we've created for them, rather than having to do a two-step process for each student.

              10 votes
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                under review  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
              • make alerts for students when they've been on the roster for a full year.

                Similar to the birthday alerts on the Overview screen, an alert for student 'anniversaries' would be very helpful to client retention! We try to give students some reward when they hit a year with us, and this feature would help ensure that we don't miss any! Thanks for considering.

                1 vote
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                  under review  ·  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
                • We need a Book and Pay function for NEW & returning students to register, book & pay for their own lessons, for efficient connection

                  This instant registration, book and pay is an faster way to connect with and new students and further guarantee commitment. We have been using another system with this feature and it has boosted our revenue at least 10% in less that 3 months. Please consider this excellent option!

                  72 votes
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                    planned  ·  2 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
                  • Create ability to add multiple packages in calendar event

                    It would be useful to be able to create multiple packages in the one calendar event with a particular student. In this case as a mobile tutor we need to add on a travel fee per student

                    1 vote
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                      under review  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                    • Availability Times in Quarter Hours

                      In the time drop down menus in teacher availability, there are options in 10 minute intervals. However, at my studio, we have many classes that run on the quarter hours. Could you add an option for 15 and 45 in there so that I can best line up teacher availability and class times?

                      8 votes
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                        0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
                      • Display "Parent email" on Teacher Roster Reports

                        When running a Teacher Roster Report, there is no column for parent email address. All other contact information is there. It would be extremely helpful to have the parent email address also displayed on a teacher roster report.

                        12 votes
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                          under review  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                        • Teachers access to emails

                          I would just like to suggest that in the "People" section, that teachers shouldn't be able to view student or parents emails addresses.

                          Or perhaps create an option in "Permissions" where it specifies that they can't access any details (except names) of students or parents.

                          1 vote
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                            under review  ·  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add message to emailed invoices and statements

                            When emailing invoices or statements to clients, it would be terrific to have the option to add a personalized message into the body of the email prior to the message being sent. As it stands now, I constantly have to follow my invoice emails with regular emails from my email program explaining something about their invoice or statement, etc. But then my clients are getting 2 emails from me, which starts to feel spammy...

                            1 vote
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                              0 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →

                              You already have a note field in the invoices. And you can customize the invoice email template. The system templates are in people>mass email>system templates and to the invoice template. This template goes out with each invoice. Here you can put studio wide messages about invoices. The notes section on the invoice itself is for personalized. I will put this under review for a notes section in statements.

                            • End Date or Date of Last Lesson added to Student Profiles

                              The "Reason For Leaving" dropdown menu is most helpful. Could we also have the ability to indicate the last date of a students lesson or the date when a student ends their lessons. This would be very helpful information to have on hand. The ability to run a report for this information would also be great.

                              1 vote
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                                under review  ·  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
                              • Event invitations - YES/NO/MAYBE answers

                                Hi, just like in other calendars, for example Google, I think it's very important to add "yes/now/maybe" answer to an event invitation. That way the teacher and school both know if the invitation was delivered to the student.

                                3 votes
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                                  under review  ·  0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                                • Rotating Student Schedules

                                  In the UK, Australia and NZ, school based instrumental lessons are based on rotating lessons every week. There is currently no software on the market that will do this and so we have to timetable manually. If you could add this feature, you would have an exclusive product in three huge music markets!

                                  1 vote
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                                    under review  ·  0 comments  ·  People  ·  Flag idea as inappropriate…  ·  Admin →
                                  • If there is a negative number in the Balance Due field, there should be an option to add that to credit

                                    If you remove a charge from a client's invoice after they pay, it will show a negative balance in the 'Balance Due' field. There should be a way to apply that remaining balance into their credit!
                                    With the current studiohelper set-up, if a student pays in advance for the month, and then cancels one of their lessons after paying, you must delete their and recreate their invoice, delete and recreate their payment, delete and recreate their credit. Please implement this modification, it would solve a huge problem for us!

                                    7 votes
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                                      under review  ·  3 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Deal with forgotten login / password info on the *studio's* website - provide link to studiohelper.com site where they can be retrieved

                                      A password can be reset on the StudioHelper site, here:
                                      https://www.studiohelper.com/users/forgotPassword

                                      It's just that the client (studio) needs to direct people to that page
                                      explicitly on their site, for example, with a short message stating that is
                                      where they can deal with forgotten passwords. It's otherwise not clear on the studio side, as that message/link does not appear as part of the embedded html that makes up the remote login. There is also no fail mechanism that says "you've entered an incorrect password" when you hit "Enter" - the page just refreshes.

                                      Please include that as a line of code…

                                      4 votes
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                                        under review  ·  0 comments  ·  Remote Services  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Change Event Time Intervals to every 15 minutes as default

                                        Wondering if it would be possible to have the default 'start time' and 'end time' display in increments of 15 minutes as opposed to 30 minutes.

                                        We have many events that begin/end at :00, :15, :30, :45 and last anywhere from 30-120 minutes.

                                        Thanks!

                                        29 votes
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                                          under review  ·  1 comment  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Payroll - Half Hour Rate

                                          half a half hour rate under the payroll feature. Most Canadian music school run half hour classes and pay teacher per half hour.

                                          3 votes
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                                            under review  ·  0 comments  ·  Money  ·  Flag idea as inappropriate…  ·  Admin →
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